Terms of Service for Timace Digital
1. Acceptance of Terms
By accessing and using the services of Timace Digital, you agree to comply with and be bound by the terms and conditions outlined here. These terms apply to all users of our services, including subscribers of our web solution packages.
2. Service Description
Timace Digital provides subscription-based web development services, including but not limited to website and webshop development, maintenance, and optimization. Our service allows for varying levels of requests based on the subscribed package—Standard, Professional, and Advanced.
3. User Responsibilities
Users are responsible for providing all necessary content and information required to complete service requests. Users must ensure that their use of our services complies with all applicable laws and regulations and must not infringe on the rights of third parties.
4. Subscription and Payments
Fees: Subscription fees are billed on a monthly basis and are due at the start of each billing cycle.
Renewal and Cancellation: Subscriptions automatically renew each month. Users may cancel their subscription at any time, which will be effective at the end of the current billing cycle.
Refunds: We do not offer refunds on services rendered. However, users may cancel their subscription without penalty.
5. Service Delivery
Turnaround Time: Standard requests are completed within 72 hours; advanced requests may take longer depending on the complexity.
Revisions and Feedback: Users are entitled to revisions within the scope of their request. Feedback should be provided in a timely manner to ensure prompt completion of tasks.
6. Intellectual Property
All deliverables produced by Timace Digital under the subscription service remain the intellectual property of the client, provided all payments are up-to-date. Timace retains the right to use completed projects for promotional purposes unless explicitly agreed otherwise.
7. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy, incorporated by reference into these Terms, explains how we collect, use, and disclose information that pertains to your privacy.
8. Limitation of Liability
Timace Digital shall not be liable for any damages that result from the use of, or inability to use, our services. We do not warrant that the service will be uninterrupted, timely, secure, or error-free.
9. Amendments to Terms
We reserve the right to amend these terms at any time. All amendments will be posted on this site and effective immediately upon posting.
10. Contact Information
For any questions or concerns regarding these terms or our services, please contact us via our website.